Shipping & Delivery Policy
Delivery is available in the local South Central KY area at a competitive rate. Shipping available nationwide via UPS and/or freight trucks. Most small orders will be shipped using United Parcel Service (UPS) unless there is competitive shipping available. Because of the complexity and variety of our products, we will calculate and confirm a shipping cost prior to shipping any products to you. Larger orders may have to go motor freight or flatbed. For these orders we will negotiate the best possible rates from our carriers. We will confirm a shipping price with you before accepting your order.
We accept MasterCard and Visa credit cards. Superior Fence Systems, Inc. does not charge a surcharge for using your credit card to make purchases.
Personal Checks, Cash and Money Orders
Superior Fence Systems does not accept checks, cash or money orders as a method of payment on internet orders. However, checks, cash and money orders are gladly accepted at our retail store in Glasgow, KY.
Superior Fence System, Inc. keeps your personal information private and secure. We do not share customer information with any other agency.
All returns or exchanges must be made within 30 days of original invoice date. Returns without an invoice will not be accepted. If you need to return an ordered item, please call or email us for assistance. Shipping charges are the customer’s responsibility. If you purchased something at our store, please return it to us within 30 days of purchase with the original receipt.
Superior Fence Systems, Inc. will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses in Kentucky. For orders shipped to other areas, the purchaser is solely responsible for all sales, customs, duties taxes and/or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information, Superior Fence Systems has the right to refuse or cancel any orders placed for product listed at an incorrect price. You will be under no obligation to accept an order for which the price was posted incorrectly.